Need Help with your GU Website?
Individual pages have been created in regards to the following support-related questions:
If one of the pages above does not relate to the context of your question, then select a section below that best relates to your inquiry:
- Maintaining HTML sites
- Inquiries regarding development resources at Georgetown
- Requests for GU Images or Logos
- Law Center-related inquiries
- MSB-related inquiries
- Other questions/inquiries not covered by any of the above sections
- Third-Party Resources
Maintaining HTML sites
If you are having problems connecting to your site, please visit our page I cannot connect to the server for some troubleshooting tips.
Academic and administrative departments who need training on maintaining their HTML (non-KeySite) site, please contact the UIS Help Desk (help at georgetown.edu) or the UIS Training Coordinator (train at georgetown.edu). If you have a question regarding a site that is hosted in KeySite or KeySite Enterprise, please contact the KeyBridge group (keybridge at georgetown.edu).
If you wish to redesign your site entirely, you can also direct that request to keybridge at georgetown.edu.
Faculty and students who have questions regarding maintaining their HTML site can contact Gelardin New Media Center by calling extension 7-7410, or e-mailing gelardin at georgetown.edu.
Faculty who have questions regarding their Explore faculty profile can contact our Explore system administrators by emailing eets-ia at georgetown.edu.
Need a GU Image or Logo?
Contact the GUide Committee at http://guide.georgetown.edu if you have questions pertaining to Georgetown web standards (i.e. official Georgetown images, etc.).
Questions about development options at Georgetown?
Visit the following pages to see if the answer to your question is listed:
- Questions about UIS shared web hosting environment - relevant if your site is stored on www7, www8, www9, www11, or www12
- Questions about site development at Georgetown - relevant if you have a general question regarding web development at Georgetown
- KeyBridge Services - relevant if your department has questions regarding website management, web application development, and other services offered by the KeyBridge group in UIS
Web 2.0 Technology for the Classroom (e.g. Blogs, Wikis)
Students who need help working on a blog for your course, please contact the Gelardin New Media Center by calling extension 7-7410, or e-mailing gelardin at georgetown.edu.
Faculty who have inquiries or questions in regards to wikis and blogs can contact the Center for New Designs in Learning and Scholarship by calling extension 7-0625 or emailing cndls at georgetown.edu; they will assist faculty members with creating a blog or wiki, or if they would like to have their students create individual blogs for class.
Law Center-related Web Inquiries
If your question is about a Web site that is located on a Law Center Web server (e.g. the web URL contains law.georgetown.edu), please email the Information Systems Technology Help Desk (helpdesk at law.georgetown.edu) or the Georgetown Law Center Webmaster (http://www.law.georgetown.edu/forms/form.cfm?formid=17).
MSB-related Web Inquiries
If your question is about a Web site that is located on an MSB Web server (e.g. the web URL contains msb.edu or msb.georgetown.edu), please contact the MSB Webmaster (media at mba.georgetown.edu).
Cannot find the answer to your question?
Main Campus/Medical Center users with all other general questions should contact their appropriate Help Desk (see http://uis.georgetown.edu/content.html?ID=307 for contact information). In addition, the Georgetown Webmaster (webmaster at georgetown.edu) can be contacted if you are having problems connecting to any of our web servers or have a question about a webspace account.
Other Non-GU Resources:
Some HTML resources have been listed below that can assist you with finding the answer to your HTML-coding-related question. However you can find even more HTML resources by using your preferred search engine.
Please note that there are some articles mentioned in these external websites that discuss technologies not available to users in the Georgetown webspace.
- About.com - Guide to HTML/XML - information on a number of topics from Web design to HTML
- HTML Goodies - Web development tutorials and resources
- W3Schools - provides a large number of free web tutorials
- Web Design Group - useful general information on Web development
- Web Developer's Journal - provides tips on Web design, HTML, and graphics
- Web Style Guide: Basic Design Principles for Creating Web Sites - a comprehensive guide to creating user-friendly Web sites, from Patrick J. Lynch and Sarah Horton at Yale University
- WebReference - includes articles on advanced web-related topics
- World Wide Web Consortium (W3C) - the international body responsible for developing common protocols for the Web